Last Updated: 29 May, 2024
At Rankicon, we strive to provide the best SEO services to meet our clients’ needs. If you are not entirely satisfied with your purchase, we’re here to help.
1. Refund Eligibility
To be eligible for a refund, you must meet the following criteria:
- You must request a refund within 30 days of the purchase date.
- The service or product must not have been fully delivered or used.
2. Non-refundable Items
Certain types of services are non-refundable, including:
- Completed SEO services where all deliverables have been met.
- Customized services that have been tailored specifically for your business after initial consultation.
- Monthly subscription fees once the month has commenced.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact us at rubel@rankicon.com with your order details, including your name, contact information, and a description of the service you purchased.
- Provide a detailed reason for your refund request. We may require additional information to process your request.
4. Refund Process
- Upon receiving your refund request, we will review it and notify you of the status of your refund.
- If your refund is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
5. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at rubel@rankicon.com.
6. Contact Us
If you have any questions about our Refund Policy, please contact us.